Effective June 9, 2025, the Technical Standards and Safety Authority (TSSA) will impose Administrative Penalties for elevating devices. This enforcement tool will be applied as a measure to strengthen compliance with regulatory requirements and enhance public safety across Ontario.
Authorized under Ontario Regulation 289/21, these penalties currently apply to specific non-compliances related to passenger elevators in residential buildings, including those in the following settings:
- Condominiums
- Rental buildings
- Long-term care homes
- Student residences
Non-Compliances subject to administrative penalties
The administrative penalties will be imposed when a business or an individual fails to comply with the safety requirements listed below under the Ontario Regulation 209/01: Elevating Devices:
| Regulation Section | Title | Description |
| 36 (1) (b) | Reporting of incidents involving death or injury | The contractor maintaining an elevating device involved in an incident that results in death or injury shall provide TSSA with a written report on incidents within 24 hours of learning of the incident. |
| 25 (3) | Installation and alteration of elevating devices | Owner is responsible for ensuring that any alteration to the elevating device is made only by contractors registered with TSSA. |
| 24 (1) | Eligible elevating device technicians | No person shall work on any elevating device unless employed by a contractor registered with TSSA and trained either as a mechanic or as a mechanic-in-training under the supervision of a mechanic. |
Administrative Penalty Amounts
Penalty amounts for each contravention of the specified regulatory requirements are as follows:
- Elevating device contractors - $5,000
- Licence holders or owners of an elevating device - $3,000
- Other individuals - $1,000
Payment Deadline: Those who have received an administrative penalty order from TSSA must pay within 30 days. Payments can be made through the TSSA Client Portal.
To ensure transparency of enforcement, TSSA will maintain a publicly accessible record of imposed administrative penalties.
Appeal
Appeals for penalties can be filed with the Licence Appeal Tribunal within 15 days of receiving the penalty notice. Appeals and appeal fees must be submitted via email or letter to the Tribunal at:
1. LATRegistrar@ontario.ca and
2. Payment of fees at Licence Appeal Tribunal - General Service (LAT-GS) - Tribunals Ontario
TSSA requests a copy of the appeal letter to be sent to appeals@tssa.org to facilitate our follow-up.