All licensees of The Technical Standards and Safety Authority (TSSA) are responsible for keeping their contact information up to date. Licensees must also update information that is pertinent to the authorization of their device (device location, for example).
Businesses or Licence Holders
Businesses or License Holders must keep their mailing address, telephone number and email address up to date with TSSA.
To update your information, please visit the TSSA Client Portal.
For assistance on how to update your information, please visit Training.
For name changes, contact Customer Management at customermanagement@tssa.org.
Professional Certificate Holders
Professional certificate holders must keep their mailing address, telephone number and email address up to date with TSSA.
Please contact TSSA’s Customer Service Centre via 1-877-682-8772 to update your personal information or email customerservices@tssa.org.
For name changes, contact examinationandcertification@tssa.org with a copy of your valid photo identification (including drivers license, passport, etc.).
Fuels Modifications
Application for an Ontario License to Operate a Compressed Gas Refuelling Station Modification
Application for Modification to a Retail Outlet or a Bulk Storage Plant
Application for Modification or Change of Steel - Propane Container Refill Centre or a Filling Plant
Operating Engineers
Elevating Devices
Elevating device owners and property management companies
Elevating device owners and property management companies must keep their mailing address, telephone number and email address up to date with TSSA. To update your information, please visit the TSSA Client Portal.
For assistance on how to update your information, visit Training.
For name changes, contact Customer Management at customermanagement@tssa.org.
Relocation of an Elevating License
To request approval to relocate the location of an elevating license, please complete the following form Request for Relocation of an Elevating Device Licence (pdf).
To request for a duplicate elevating device plate, please complete the Request for Duplicate Elevating Device Plate(s) form.