The Technical Standards and Safety Authority (TSSA) produces a variety of corporate reports about our operations and the state of safety in Ontario.
Annual Report
TSSA’s Annual Report shows how our organization is moving towards the goals outlined in our Business and Strategic Plans and includes the audited financial statements for the fiscal year.
Our Annual Report helps clients, key stakeholders, and members of the public better understand the organization and our accomplishments.
TSSA Annual Report Fiscal Year 2023 (pdf)
- Previous annual reports
TSSA Annual Report Fiscal Year 2022 (pdf)
Public Safety at a Glance Dashboard
TSSA is working to simplify its data about public safety, making it more user-friendly and easier to understand. We created the Public Safety at a Glance Dashboard to illustrate and explain annual public safety data.
TSSA Public Safety at a Glance Dashboard - 2023 (pdf)
- Previous Public Safety at a Glance Dashboards
TSSA Public Safety at a Glance Dashboard - 2022 (pdf)
Public Safety Report
The Annual Public Safety Report provides a review of public safety trends in Ontario for each of the industries regulated by TSSA as well as a summary and analysis of the safety data we collect. Insights and case studies illustrate key lessons for industry and the public.
Each year the Annual Public Safety Report is published as three separate documents:
the main Public Safety Report;
the Data Tables; and
the Technical Appendices that support the summaries in the main report
2023
TSSA Public Safety Report 2023 (pdf)
Data Tables and Appendices - TSSA Public Safety Report 2023 (pdf)
- Previous Public Safety Reports
2022
TSSA Public Safety Report 2022 (pdf)
Data Tables - TSSA Public Safety Report 2022 (pdf)
Technical Appendices - TSSA Public Safety Report 2022 (pdf)
2021
TSSA Public Safety Report 2021 (pdf)
Data Tables - TSSA Public Safety Report 2021 (pdf)
Technical Appendices - TSSA Public Safety Report 2021 (pdf)
2020
TSSA Public Safety Report 2020 (pdf)
Safety and Risk Officer’s Reports
The Safety and Risk Officer is responsible for reviewing TSSA's Annual Safety performance report for accuracy. The Safety and Risk Officer will also review and analyze any safety matters that she/he, the TSSA Board or the Minister of Public and Business Service Delivery identifies as being in the public interest. Please find recent Safety and Risk Officer reports below.
2023
Review of the Public Safety Report 2023
Annual Report of Safety and Risk Officer 2023
- Previous Reports by Safety and Risk Officer
2022
Review of the Public Safety Report 2022
Annual Report of Safety and Risk Officer 2022
2021
Review of the Public Safety Report 2021
Annual Report of Safety and Risk Officer 2021
2020
Strategic Plan and Business Plan
The Strategic Plan is a longer-term plan that defines the major corporate goals over a multi-year period and the key strategies that will be used to achieve them.
The annual Business Plan looks ahead and defines the objectives, budget and various activities that will be implemented during the fiscal year to support the goals in the Strategic Plan.
Strategic Plan
TSSA Strategic Plan 2023/2024 to 2027/2028 (pdf)
TSSA Strategic Plan 2017/2018 to 2021/2022 (pdf)*
Business Plan
TSSA Business Plan 2023/2024 (pdf)
TSSA Business Plan 2022/2023 (pdf)
* TSSA extended the timeline of this Strategic Plan from five years to six during COVID-19 to ensure successful completion of its transformation into an Outcome-Based Regulator.
Key Performance Indicators
TSSA’s Key Performance Indicators and targets for each fiscal year are approved by the Minister of Public and Business Service Delivery. Click here to download TSSA's latest Key Performance Indicators.
Customer Value Survey
TSSA engages a third-party research firm to complete periodically a survey of regulated entities in order to:
assess changes in TSSA’s Perceived Value and
provide actionable insight to support TSSA’s commitment to enhancing and maintaining value provided to TSSA customers.
- Customer Value Surveys
Customer Values Research Survey Results 2022 (pdf)
Internal Audit of Compliance to Non-Regulatory Business Policy
Every year, an independent third party is engaged to conduct an annual audit on TSSA’s compliance with non-regulatory business policy arrangements that promote and enhance public safety. This is required by the Memorandum of Understanding between TSSA and the Ministry.
- Internal Audits of Compliance to Non-Regulatory Business Policy
TSSA Response to the Auditor General’s Recommendations
TSSA takes its accountability for administering Ontario’s public safety mandate very seriously. We are fully committed to our transformation to an Outcome-Based Regulator and sharing our priorities and progress.
On December 5, 2018, the Auditor General of Ontario issued her annual report. The report included the results of 15 value-for-money audits across Ontario. In her report, Ontario’s Auditor General made 19 recommendations to strengthen TSSA’s ability to effectively fulfil our mandate. Seventeen of the recommendations are directed at TSSA and are included in our report, along with details on our progress to date.
TSSA’s Action Plan to Address the Auditor General of Ontario Recommendations (pdf)
For archived reports not listed on this page, please contact us at: media@tssa.org.