Elevator and escalator owners and operators have specific responsibilities under the law to ensure the safety of everyone using these devices.
Device Compliance
Above all, elevator and escalator owners and operators are responsible for full compliance of elevating devices in accordance with:
ASME A17.1/CSA B44– Safety Code for Elevators and Escalators
Ontario Regulation 222/01: Certification and Training of Elevating Device Mechanics
All applicable Director's Orders
All applicable advisories, bulletins, and guidelines
All applicable manufacturers' bulletins
Incident reporting
An “incident” is defined as a consequence to a person or property.
Incident reporting is required by law
Refer to –Director’s Guideline for more details.
Promptly report all incidents, accidents, and hazardous conditions to the Technical Standards and Safety Authority (TSSA)
Other responsibilities
Elevator and escalator owners and operators must also:
Stay current with all licensing requirements for elevators and escalators.
Report any owner information changes (pdf) within 10 days.
Report outages that last more than 48 hours using the Residential Elevator Availability Portal.
Ensure devices are operated in accordance with all regulations and manufacturer’s specifications.
Hire only qualified, registered contractors to perform maintenance work or make alterations to equipment