As part of ongoing efforts to enhance public safety and ensure compliance with safety standards, Technical Standards and Safety Authority (TSSA) will impose administrative penalties for certain issues with residential elevating devices, starting June 9, 2025.
The administrative penalties currently apply to specific non-compliances related to passenger elevators in residential buildings, including those in the following settings:
- Rental buildings
- Condominiums
- Long-term care homes
- Student residences
The administrative penalties will be imposed when a business or an individual fails to comply with the safety requirements listed below under Ontario Regulation 209/01: Elevating Devices:
| Regulation Section | Title | Description |
| 36 (1) (b) | Reporting of incidents involving death or injury | The contractor maintaining an elevating device involved in an incident that results in death or injury shall provide TSSA with a written report on incidents within 24 hours of learning of incident |
| 25 (3) | Installation and alteration of elevating devices | Owner is responsible for ensuring that any alteration to the elevating device is made only by contractors registered with TSSA |
| 24 (1) | Eligible elevating device technicians | No person shall work on any elevating device unless employed by a contractor registered with TSSA and trained either as a mechanic or as a mechanic-in-training under the supervision of a mechanic |
Penalty amounts for each contravention of the specified regulatory requirements are as follows:
- Elevating device contractor - $5,000
- Licence holders or owners of an elevating device - $3,000
- Other individuals - $1,000
Administrative penalties must be paid within 30 days. An appeal can be filed with the Licence Appeal Tribunal within 15 days of receiving the penalty notice.
To ensure transparency of enforcement, TSSA will maintain a publicly accessible record of imposed administrative penalties.
For more information, please visit this webpage.
Please contact TSSA with any inquiries at customerservices@tssa.org.