As Carbon Monoxide (CO) Awareness Week kicks off, safety experts reveal that approximately 65% of all CO injuries and deaths in Ontario continue to occur in homes. Most, if not all of these incidents, are preventable.
“With the onset of cold weather months comes the increased use of furnaces and fireplaces and outdoor heaters too. If not installed, inspected and maintained regularly, fuel-burning appliances can emit deadly levels of CO gas,” says Kelly Hart, Director of TSSA’s Fuels Safety Program. “Remember, it’s not just your furnace or fireplace. Many Ontario homes can have between 4-6 fuel-burning appliances. So, it’s important that folks be in the know when it comes to CO,” stresses Hart.
Take Action. Think Safe.
“Safety is a shared responsibility and by taking these actions we can lower CO risks in our homes,” adds Hart.
With the hope that multiple voices will bring greater impact to the message, TSSA continues to partner with local fire and emergency services and other safety-minded organizations to deliver critical CO safety information to residents in communities across Ontario.
Attached is a carbon monoxide FAQ.
About TSSA
The Technical Standards and Safety Authority (TSSA) is one of Ontario’s public safety regulators mandated by the Government of Ontario to enforce provincial safety regulations and enhance public safety. Throughout Ontario, TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services include public education and consumer information, certification, licensing and registration, engineering design review, inspections, investigations, safety management consultation, compliance support and enforcement and prosecution activities. The organization’s vision is to be a valued advocate and recognized authority in public safety.
For more information on the Technical Standards and Safety Authority, please visit www.tssa.org
Contact:
Alexandra Campbell | Vice President, Communications, Stakeholder Engagement and Customer Service
Technical Standards & Safety Authority
media@tssa.org
416-734-6227
At its 2023 Annual Public Meeting, TSSA celebrated safety achievements from the past fiscal year, provided an update on the organization’s modernization journey and outlined its future plans to complete its outcome-based regulator transformation.
During the meeting, RJ Falconi, Chair of the Board, talked about TSSA's collaborative work with the Ontario government and regulated industries to create safer environments for the public He also announced the appointment of new Board members, underscoring TSSA's commitment to governance excellence.
Bonnie Rose, President and CEO, outlined TSSA’s new vision, purpose, values and strategy that builds on the achievements of a well-executed Strategic Plan over the past six years. During her remarks, Bonnie took a moment to commend the dedicated TSSA team, who have been instrumental in delivering TSSA's successes to date.
The meeting concluded with the presentation of this year's Safety Awards 2023, honouring those organizations and individuals within TSSA’s regulated sectors that have worked tirelessly and creatively for a safer Ontario.
Watch this video recording of the live event.
Toronto, ON, August 31, 2023 – The Polar Express ride at the Canadian National Exhibition (CNE) Midway has been given permission to be returned to service following an incident that occurred on August 28 that resulted in a rider being injured.
The ride remained shut down while TSSA conducted a thorough technical inspection of the ride. The inspection is complete and TSSA has confirmed that the Polar Express ride is safe to resume operation.
The investigation into the root cause of the incident is ongoing.
TSSA inspectors have been on-site daily since the incident occurred, with full cooperation from the ride operator, North American Midway Entertainment and the CNE as TSSA conducted inspections and gathered information relating to the incident. This is standard protocol following any reported incident related to amusement devices in the province of Ontario.
The ride had met safety requirements before it was allowed to operate initially and was found to be safe after TSSA’s inspection.
About TSSA
Throughout Ontario, the Technical Standards and Safety Authority (TSSA) administers provincial safety regulations and enhances public safety. TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services include public education, authorization, engineering design review, inspections, investigations, compliance support, enforcement, and prosecution activities.
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For more information, please contact:
Alexandra Campbell
Vice President, Communications and Stakeholder Relations
Technical Standards and Safety Authority
Telephone: 416-734-6227
Email: media@tssa.org
Please be advised that we had been experiencing technical difficulties with our customer service phone system for the past two days. We’re pleased to report that the phone system is back on line, though customers may experience longer than normal wait times due to the recent outage.
If you would like to submit an inquiry by email, please email us at customerservices@tssa.org. We apologize for any inconvenience caused by the system being down and appreciate your patience.
Working Together for a Safer Ontario Today and Tomorrow
April 12, 2023 - The Technical Standards and Safety Authority (TSSA) today released its 2024-2028 Strategic Plan, with a renewed purpose to enhance safety in Ontario through engagement, evidence, enforcement and education.
Developed with input from a diverse group of stakeholders and key partners, the new Strategic Plan provides an overview of the priorities TSSA has established for the next five years and outlines what success will look like as the organization meets its future goals. Employee and stakeholder insights also helped to inform a redefined vision, purpose and set of values to guide TSSA’s strategy and actions.
The new Strategic Plan is a framework to guide decision making and keep the organization on course towards its overarching goals as it defines annual plans and objectives. Steered by the new Strategic Plan, TSSA’s efforts will focus on four key themes:
These strategic themes represent four mutually reinforcing streams of activities that will collectively create ONE TSSA – a unified and collaborative organization that is among the most progressive and modern regulators in Canada.
Over the next five years, TSSA is going to advance technical safety oversight in Ontario, building on the solid foundation put in place to date. The organization is committed to continuing the changes underway and fully becoming an Outcome-Based Regulator. Having built up great momentum, TSSA is primed to take digitization and harmonization to the next level.
“TSSA has made tremendous achievements in the past few years with the implementation of a new business model which allows us to put a greater focus on harm reduction strategies and a new comprehensive IT business solution that provides us with trustworthy data and digital solutions to better serve our customers,” said Bonnie Rose, President and CEO, TSSA. “As our Outcome-Based Regulator journey continues, our focus for the next five years is to continue to use data and risk analysis to make Ontario safer for everyone.”
TSSA’s new Strategic Plan goes into effect on May 1, 2023, the start of TSSA’s fiscal year 2024. Explore the new plan and its reinforcing elements on the TSSA website.
The Technical Standards and Safety Authority (TSSA) has entered into contractual agreements with UL Solutions and Origin and Cause to support its inspection workforce in Fuels Safety Program while the organization addresses resource vacancies and a high volume of inspection requests.
Representatives from UL Solutions and Origin and Cause who have been appointed as inspectors under the Technical Standards and Safety Act have the legal authority to perform inspections on behalf of TSSA.
They are also required to present the following proof of identification prior to conducting inspections:
Fuels Safety Program customers with questions or concerns can contact TSSA at Fuels_technical_services@tssa.org, or call the Customer Service at Centre at 1-877-682-8772.
Fuels Safety Program
Technical Standards and Safety Authority
TSSA’s new IT business solution supports and simplifies critical business functions
March 1, 2023
The third and final phase of the Technical Standards and Safety Authority’s (TSSA) system upgrade was completed and went live on March 1, 2023.
The system upgrade introduces the following enhanced functionalities for customers of the Elevating and Amusement Devices and Ski Lifts (ED/AD Ski) Safety Program:
System Upgrade Supports TSSA’s Safety Mandate
The successful completion of the third phase of the system-upgrade project puts all TSSA’s Safety programs — ED/AD Ski, Fuels, Boilers and Pressure Vessels and Operating Engineers — on one integrated platform. The upgraded IT business solution further advances TSSA’s transformation into an Outcome-Based Regulator by modernizing its processes and systems and improving core functions.
Providing real-time trustworthy data that will serve as the foundation for informed, risk-based decision-making puts TSSA in a stronger position to improve safety in Ontario. The modern functionality also sets the stage for future self-serve options for TSSA’s customers.
Longer response times can be expected for a period after the upgraded system goes live on March 1, 2023.
For more information, please refer to the infographic below and the Customer FAQ.
Enhanced Functionalities for the Elevating & Amusement Devices
& Ski Lifts Safety Program
Centralized Inspection Scheduling
Compliance Standards for Elevators, Escalators &
Ski Lifts
New Format for
Inspection Reports
Enhanced Clarity of Inspection Reports:
(The new format applies to inspection reports across all programs: Elevating & Amusement Devices; Ski Lifts; Fuels; Boilers & Pressure Vessels; Operating Engineer)
Consolidation of Expiry Dates for Elevating Devices &
Ski Lifts
Same Expiry Date for all Authorizations:
Toronto, ON, February 24, 2023 –
IMPORTANT INFORMATION: FEE CHANGES – Effective May 1, 2023
As a not-for-profit public safety regulator, the Technical Standards and Safety Authority (TSSA) charges fees on a cost-recovery basis that reflects the true cost of providing public safety services.
As detailed below, after conducting a thorough fee review, TSSA has determined that an inflationary fee increase of 4% is necessary in two program areas to continue to cover the costs of operations in these sectors. There is no planned fee increase for other programs.
Advisory councils were presented with each sector’s current financial position and provided with the rationale for proposed fee changes during meetings in the fall.
Inflationary Fee Increase of 4% for BPV/OE and Fuels
In response to inflationary pressures and to move closer to cost recovery in each program area, TSSA is implementing a 4% fee increase to all fees in the following two program areas, effective May 1, 2023.
Program
Inflationary Fee Increase
Boilers & Pressure Vessels / Operating Engineers
4%
Fuels
4%
No Fee Increase for Elevating, Ski and Amusement Devices Program
There is no fee increase planned for this year in the Elevating, Ski, and Amusement Devices program where current revenue is expected to cover costs.
What You Can Do to Minimize Your Fees
In May 2021, TSSA implemented a new, streamlined fee structure that charges fixed fees for safety administration and oversight. Separate billing for inspections occurs when more than one follow-up inspection is required due to non-compliance. Customers who demonstrate a good safety record will avoid any charges for repeated follow-up inspections due to non-compliance. Customers can take the following steps to help ensure compliance with regulatory obligations and minimize costs:
TSSA is rolling out industry compliance standards that focus on high-risk hazards that have been identified through an analysis of historical inspection and incident data. The use of compliance standards will assist regulated parties in further understanding their obligations and ensuring public safety.
TSSA’s fee structure supports TSSA’s transformation to an Outcome-Based Regulator by enabling TSSA to focus its resources on high-risk areas that pose the greatest threat to public safety, on making further service improvements, and on investigating and following up on unlicensed owners and workers.
Paying Your Fees
TSSA accepts credit card payments for invoices through TSSA’s Online Payment Portal.
Applications must be submitted and paid for in advance through TSSA’s Prepayment Portal.
Please visit the TSSA Client Portal to sign up for paperless invoicing.
For more information and FAQs and to see the new fees:
Visit www.tssa.org/fees.
About TSSA
Throughout Ontario, the Technical Standards and Safety Authority (TSSA) administers provincial safety regulations and enhances public safety. TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services include public education authorization, engineering design review, inspections, investigations, compliance support, enforcement, and prosecution activities.
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For more information, please contact:
Alexandra Campbell
Vice President, Communications and Stakeholder Relations
Technical Standards and Safety Authority
Telephone: 416-734-6227
Email: media@tssa.org
Expect service impacts as the system upgrade begins on February 15
This is a reminder to all TSSA customers that the system upgrade involving the migration of the Elevating and Amusement Devices and Ski Lifts (EDAD Ski) Safety Program to the integrated business solution that is already in place for Fuels, Boilers and Pressure Vessels and Operating Engineers begins on February 15, 2023, at 5 p.m.
The system upgrade will continue through February 28, 2023. Customers of all safety programs (Fuels, Elevating and Amusement Devices, Ski Lifts, Boilers and Pressure Vessels, and Operating Engineers) who have plans to submit requests or applications are urged to do so before February 15 or after February 28, 2023.
Longer response times can be expected during and for a period after the upgraded system goes live on March 1, 2023. TSSA seeks your understanding and patience as it continues to implement the Operations Analytics Safety Innovations System (OASIS) project to modernize its IT solution and business processes as part of TSSA’s transformation to an Outcome-Based Regulator.
Centralized Inspection Scheduling
As part of TSSA’s focus on modernizing its processes and leveraging technology to create a more consistent customer experience, ED/AD Ski customers now book inspections through a centralized contact point.
ED/AD Ski customers should contact TSSA’s inspection scheduling agents to book inspections via email at EDADInspection@tssa.org, or by phone at 1-833-WFP-TSSA (1-833-937-8772) Monday to Friday, 8:00 a.m. to 5:00 p.m., excluding public holidays. Customers will no longer call an inspector to schedule inspections during regular hours.
For more information:
- Customer FAQ on what the system upgrade means to ED/AD Ski customers
- List of Affected Services from February 15 to 28, 2023 (see below)
List of Affected Services from February 15 to 28, 2023
Service
Impact
Customer Service Centre
Prepayment Portal
Payment of Invoices
Issuance of Invoices
Request for Public Information
New Account or Updates to Account Information
From February 15 to 28, 2023:
Engineering Services
Inspection Services
- EDAD Ski: EDADInspection@tssa.org
- BPV/OE: inspectionscheduling@tssa.org
- Fuels: fuelsinspection@tssa.org
Inspection Reports
Customers across programs may receive a temporary inspection report during the transition period. Regular inspection reports will follow after March 1, 2023.
Boilers & Pressure Vessels - Certificate of Inspection (BPV COI)
From February 15 to 28, 2023:
Portal for Boilers & Pressure Vessels - Certificate of Inspection (BPV COI)
As the BPV COI portal will not be available to insurers, inspection agencies or owners during the transition period, the following services will not be available:
Licences, Certificates and Other Items Mailed Out by TSSA
Mailings of licences, certificates and other items will resume on March 1, 2023.
Exam Results/ Individual Authorizations
Exam results and individual certificates (authorizations) will not be officially issued between February 15 and 28, 2023.
Note: Exam scheduling activities and marking will continue, and candidates will be notified of the results via email
Elevating Devices Contractor Renewals
As the migration of the Elevating, Amusement and Ski Lift Devices Safety Program to the upgraded system will go live on March 1, 2023, the authorization expiry date for all active Elevating Devices contractor registrations will be extended from March 31, 2023, to May 31, 2023. TSSA will continue to process renewals after March 1, 2023.
About TSSA
Throughout Ontario, the Technical Standards and Safety Authority (TSSA) enforces provincial safety regulations and enhances public safety. TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services includes public education, certification, licensing and registration, engineering design review, inspections, investigations, safety management consultation, compliance support, enforcement and prosecution activities.
Service delay expected during the transition period from February 15 to 28, 2023
January 13, 2023
On March 1, 2023, the Technical Standards and Safety Authority (TSSA) is implementing the third phase of its upgraded IT solution known as OASIS, as part of its commitment to modernize and simplify services.
Customers are advised that some of TSSA’s response times may be delayed, and services may be limited for all programs while transitioning systems from end of day February 15 to 28, 2023 (timing may be subject to adjustment).
Customers of all safety programs (Fuels, Elevating and Amusement Devices, Ski Lifts, Boilers and Pressure Vessels, and Operating Engineers) who have plans to submit requests or applications are urged to do so before February 15 or after February 28, 2023.
TSSA is continuing to implement OASIS as part of its transformation to an Outcome-Based Regulator. This third phase involves the migration of the Elevating and Amusement Devices and Ski (EDAD Ski) Safety Program to the integrated business solution that is already in place for Fuels, Boilers and Pressure Vessels and Operating Engineers.
As part of TSSA’s focus on modernizing its processes and leveraging technology to create a more consistent customer experience, centralized inspection scheduling for EDAD Ski Safety Program will start on April 1, 2023. EDAD Ski customers will have one central point of contact to schedule inspections. More details will be provided shortly.
We seek your understanding and patience as necessary improvements to TSSA’s systems are made to enable better data quality and make it easier for customers to access TSSA’s services. Customers should anticipate longer response times during and immediately after the transition to an upgraded system.
The table below lists the affected services from end of day February 15 to 28, 2023:
Service
Impact
Customer Service Centre
Prepayment
Portal
Payment of Invoices
Issuance of Invoices
Request for Public Information
New Account or Updates to Account Information
From February 15 to 28, 2023:
Engineering Services
Inspection Services
- EDAD Ski: EDADInspection@tssa.org
- BPV/OE: inspectionscheduling@tssa.org
- Fuels: fuelsinspection@tssa.org
Inspection
Reports
Customers across programs may receive a temporary inspection report during the transition period. Regular inspection reports will follow after March 1, 2023.
Boilers & Pressure Vessels - Certificate of Inspection
(BPV COI)
From February 15 to 28, 2023:
Portal for
Boilers & Pressure Vessels - Certificate of Inspection
(BPV COI)
As the BPV COI portal will not be available to insurers, inspection agencies or owners during the transition period, the following services will not be available:
Licenses, Certificates and Other Items Mailed Out by TSSA
Mailings of licenses, certificates and other items will resume on March 1, 2023.
Exam Results/ Individual
Authorizations
Exam results and individual certificates (authorizations) will not be officially issued between February 15 and 28, 2023.
Note: Exam scheduling activities and marking will continue, and candidates will be notified via email of results
Elevating Devices Contractor Renewals
As the migration of the Elevating, Amusement and Ski Lift Devices Safety Program to the upgraded system will go live on March 1, 2023, the authorization expiry date for all active Elevating Devices contractor registrations will be extended from March 31, 2023, to May 31, 2023. TSSA will continue to process renewals after March 1, 2023.
Stay tuned for more updates in TSSA’s Newsroom and Safety Dispatch e-newsletter.
About TSSA
Throughout Ontario, the Technical Standards and Safety Authority (TSSA) enforces provincial safety regulations and enhances public safety. TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services includes public education, certification, licensing and registration, engineering design review, inspections, investigations, safety management consultation, compliance support, enforcement and prosecution activities.