Call for Nominations to the Elevating Devices Advisory Council

Industry: Elevating Devices

Category: TSSA News

Sep 16, 2024

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Deadline Monday, September 30, 2024

Notice: Parties having an interest and expertise in the Elevating Devices industry

The Technical Standards and Safety Authority (TSSA) actively solicits the advice and input of key stakeholders from the respective industries that it regulates through several industry specific advisory councils. The advisory councils are invited to work with TSSA in support of safety initiatives and general enhancements in service delivery within their respective industries.

The Elevating Devices Advisory Council was established to provide a forum through which TSSA can consult with industry relative to its safety strategies and receive valuable input and advice to help guide TSSA’s decision making and operations. This structure provides:

  • a communication channel through which their safety concerns can be voiced
  • a means to support and advise TSSA with respect to continuous improvement of its services
  • a valuable resource through which to solicit industry input and advice; and
  • a mechanism to facilitate communication back to industry at large.

The Elevating Devices Advisory Council is seeking the following nominations to represent this stakeholder group:

  • An owner in Construction or Building Development
  • A manufacturer or contractor
  • A manufacturer or large contractor of more than 2000 devices

Visit the TSSA website to access information about the Elevating Devices Advisory Council, including the minutes of past meetings:

If you are interested in nominating an individual as Council Member, please submit his/her letter of interest or nomination together with the individual’s resume by Sep 30, 2024,to:

Iuliana Afanase
Stakeholder Outreach Advisor
Technical Standards and Safety Authority
345 Carlingview Drive
Toronto, Ontario
M9W 6N9
Email: tssaadvisorycouncil@tssa.org 

Call for Nominations to the Amusement Devices Advisory Council

Industry: Amusement Devices

Category: TSSA News

Sep 16, 2024

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Deadline Monday, September 30, 2024 

Notice: Parties having an interest and expertise in the Amusement Devices industry

The Technical Standards and Safety Authority (TSSA) actively solicits the advice and input of key stakeholders from the respective industries that it regulates through several industry specific advisory councils. The advisory councils are invited to work with TSSA in support of safety initiatives and general enhancements in service delivery within their respective industries.

The Amusement Devices Advisory Council was established to provide a forum through which TSSA can consult with industry relative to its safety strategies and receive valuable input and advice to help guide TSSA’s decision making and operations. This structure provides:

  • a communication channel through which their safety concerns can be voiced
  • a means to support and advise TSSA with respect to continuous improvement of its services
  • a valuable resource through which to solicit industry input and advice; anda mechanism to facilitate communication back to industry at large.

The Amusement Devices Advisory Council is seeking the following nominations to represent this stakeholder group:

  • An owner/operator of Camps
  • Insurance

Visit the TSSA website to access information about the Amusement Devices Advisory Council, including the minutes of past meetings:

If you are interested in nominating an individual as Council Member, please submit his/her letter of interest or nomination together with the individual’s resume by Sep 30, 2024, to:

Iuliana Afanase
Stakeholder Outreach Advisor
Technical Standards and Safety Authority
345 Carlingview Drive
Toronto, Ontario
M9W 6N9
Email: tssaadvisorycouncil@tssa.org 

TSSA Introduces Late Payment Fee and Inspection Appointment Cancellation Fee

Industry: All Industries

Category: TSSA News

Sep 03, 2024

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The Technical Standards and Safety Authority (TSSA) is responsible for administering technical safety regulations and providing oversight for elevating devices, amusement devices, ski lifts, boilers and pressure vessels, fuels and operating engineers. As part of our commitment to enhancing safety outcomes and operational efficiency, TSSA regularly reviews its fee structures to reflect the true cost of maintaining public safety services. 

In pursuit of these goals, effective November 4, 2024, TSSA will be introducing two new fees: a Late Payment Fee for licences and other authorizations and an Inspection Appointment Cancellation Fee. These fees are aimed at encouraging timely compliance, reducing regulatory costs, and optimizing resource deployment for inspections. 

Late Payment Fee 

All regulated entities must have a valid authorization to operate. Timely renewal of  authorizations by individuals and organizations is essential to ensuring safety. While 80% of TSSA customers renew their authorizations on time, overdue renewals result in additional oversight costs and pose potential safety risks to the Ontario public. The Late Payment Fee is intended to encourage on-time authorization renewals and reduce regulatory costs. 

The Late Payment Fee, as follows, will be charged on a simple, flat fee basis, due only when invoices are paid after the due date. 

Authorization Type

Late Payment Fee

Individuals (certificates)

$50  per expired renewal

Organizations or Devices (e.g. licences, contractor registrations)

$75 per expired renewal

Paying Your Invoice 

Paying your authorization renewal invoices on or before the expiry date is the best action to avoid the Late Payment Fee. Invoices are sent 60 days before they are due. Please remember it is each authorization holder’s responsibility to keep your contact information up to date with TSSA. Please visit TSSA’s new client portal at https://clientportal.tssa.org and sign up if you have not already. Once in the portal, please verify your contact and mailing information to ensure you are receiving your renewal notices and authorizations. TSSA’s new client portal makes it easy to pay invoices and renew your authorizations. 

Inspection Appointment Cancellation Fee 

As a regulator, TSSA conducts inspections to ensure that organizations are following safety regulations. When inspections are cancelled by customers on short notice, it leads to inefficiencies and additional costs. To reduce the occurrence of short-notice cancellations, TSSA is introducing an Inspection Appointment Cancellation Fee. The fee will apply to cancellations initiated by customers with 2 business days or less notice. The cancellation fee will also apply if a scheduled inspection can not be completed because a customer is not ready for the inspection. 

Cancellation Type

Cancellation Fee

Cancellation or rescheduling one or two business days prior to scheduled inspection date

1 hour labour rate ($147 - $192, subject to the regulated industry)

Same day cancellations or customer not ready 

Full inspection fee ($163 - $1,591, depending on the inspection type)

To avoid the cancellation fee, please plan ahead and contact TSSA to cancel or reschedule an inspection at least three business days in advance. Notice of cancellation of an appointment must be sent using the following email addresses: 

Boilers & Pressure Vessels / Operating Engineers: inspectionscheduling@tssa.org 

Fuels: fuelsinspection@tssa.org 

Elevating Devices / Amusement Devices / Ski Lifts: edadinspection@tssa.org 

Improving Compliance and Collaboration for a Safer Ontario 

The Late Payment Fee and Inspection Appointment Cancellation Fee are being implemented to enhance compliance and foster collaboration in ensuring public safety. To ensure compliance and avoid unnecessary costs, we encourage customers to keep their contact information up to date and renew authorizations promptly. Please plan ahead and provide advance notice if you need to cancel an inspection. 

Thank you for your continued commitment to safety and collaboration. 

For further information or assistance, please contact TSSA's Customer Contact Centre at: 

Tel: 289-695-3053 

Toll-free: 1-877-682-8772 

Email: customerservices@tssa.org

Estimate a Plant’s Risk Score with Path 1 Self-Assessment Tool

Industry: Operating Engineers

Category: TSSA News

Jul 26, 2024

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Plant operators considering an application for Path 1 of the Alternate Rules for Operating Engineers can use the Path 1 Self-Assessment Tool to estimate their plant's risk score. The calculated risk rating for the plant determines appropriate staffing requirements. 
 
TSSA has made some improvements to the Path 1 Self-Assessment Tool based on your feedback, and we are pleased to let you know that the self-assessment tool is once again available on the website. 

Plant owners can use the online tool to enter information about their plant equipment to get an estimate of the risk rating of their plant under Path 1 for planning purposes. They are still required to follow the formal Path 1 application process.

Path 1 is one of three safety paths through which TSSA regulates and monitors registered plants for safety compliance:

  • Original Regulation: Plants are managed according to the requirements under O. Reg 219/01 which is based only on the installed power rating of a plant in kilowatts.
     
  • Path 1: Plants are measured by their size, complexity and safety risk in addition to a plant’s power rating. Factors that influence safety risk include technology type, plant occupancy and exposure type. These factors are used to calculate a risk rating for the plant which will determine appropriate staffing requirements.  
     
  • Path 2: Regulated plants implement Risk and Safety Management Plans customized for their specific sites which include additional risk management technologies and other processes developed by professional engineers and approved by TSSA.

Alternate rules, which came into effect on October 2, 2020, facilitate a risk-based approach to industry regulation and give registered plant owners and users the option to obtain TSSA authorization to operate under an alternate safety path.
 
Read more in the Alternate Rules webpage or check out TSSA's Path 1 Self-Assessment Tool.

Compressed Gas Code Adoption Document Now Available

Industry: Fuels - Compressed Gas

Category: TSSA News

Jul 02, 2024

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The Technical Standards and Safety Authority (TSSA) has published the Compressed Gas Code Adoption Document (CAD) and the associated Consultation Summary after reviewing feedback from the consultation that closed on June 7, 2024.
 
We thank stakeholders for their input on the Compressed Gas CAD.
 
Please read the latest Compressed Gas CAD and the Consultation Summary.

Safety Dispatch E-Newsletter, May/June 2024

Industry: All Industries

Category: TSSA News

Jun 26, 2024

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Check out the latest updates in the May/June 2024 issue of the Safety Dispatch e-newsletter, your source of safety news and initiatives across TSSA’s regulated sectors. Keep your fingers on the pulse of safety developments. 

Highlights of this issue include: 

- Save the Date: TSSA's Annual Public Meeting & Safety Awards Presentation

- New Client Portal Transforms Customer Experience 

- Elevator Contractor Fined $300,000 For Safety Violation During Elevator Installation

- Report Elevators Out of Service for More than 48 Hours

- Ride Smart This Summer with These Safety Tips

- Presentation Slides for Inflatable Industry Training 

- Seeking Feedback on Oil & Gas Pipeline Systems Code Adoption Document 2024 

- TSSA Presented at HRAI Chapter 

- Have Your Annual Inspection Report Ready for Periodic Inspections

- “Light it Right: Light it Up…” BBQ Safety Campaign

- Webinar on Submitting Boilers & Pressure Vessels Engineering Applications

- Verification of the Operating Status of Unverified BPVs Underway

- Report Regulated Boilers & Pressure Vessels Used for Agricultural Purposes

Submitting BPV Applications For CRNs Through the TSSA Client Portal

Industry: Boilers and Pressure Vessels

Category: TSSA News

May 06, 2024

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The Technical Standards and Safety Authority (TSSA) has launched a new Client Portal to consolidate its online services into a user-friendly interface, streamlining processes and enhancing accessibility.
 
The TSSA Client Portal, launched on April 29, 2024, offers online submission of TSSA’s highest-volume applications with the ability to submit supplementary documentation where required. The Client Portal is also an online gateway to a suite of self-serve capabilities, empowering regulated clients to conduct various transactions, manage their accounts and pay invoices.

1. Design Registration Applications
The following online BPV (non-nuclear) applications are available on the TSSA Client Portal:

- Apply for BPV Design Registration

- Request for BPV Variance

Please see the table below for the types of BPV applications and the respective channels to which they should be submitted:
A table of BPV application types and their respective submission channels.
2. Unique Email Address for Each User  

To get started with the TSSA Client Portal, all customers are required to sign up as new users. 

- Existing clients must link to their existing TSSA account (Existing users should not create a new account).

- New clients need to create a new account.

Organizations are reminded that unique email addresses are required for each user – access to the Portal is not permitted for users sharing a single email address. 

3. Submitting Applications On Behalf of Others
Before submitting a CRN application on behalf of the design owner, you must list the design owner as your client to ensure the registration letter is issued to the design owner by linking your organization's TSSA Client portal account to your client’s TSSA Portal account by clicking “LINK TO ACCOUNT”. To successfully link the accounts, you need to:

- Obtain your client’s TSSA customer number by asking your client for their TSSA account or customer number (available on a recent invoice); or call TSSA’s Customer Contact Centre at 1-877-682-8772. Our agents will provide you with the customer number after validating your credentials.

- Ask your client to sign the Consent To Grant Third Party Access form that will allow you to transact on their behalf. 

This is a one-time effort that must be completed for each and every one of your clients.

If your client has never transacted with TSSA before, they will not have a TSSA account or customer number. To submit applications on their behalf, you need to create a TSSA Portal account for them by clicking “CREATE ACCOUNT” in the TSSA Client Portal and linking your client’s newly created Portal account to your Portal profile.

Improper linking to your account and that of your client, or attempting to submit through the Service Prepayment Portal will result in the cancellation of your application and your prepayment refunded. You will need to resubmit the application which will delay the processing time.
 
Please see the following resources for help: 
1. How to Link Existing Accounts:
- How to Link an Existing Organization Account
- How to Link an Existing Individual Account – Personal Certificate Holders
- How to Link a Third-Party Submitter
How to Link Third-Party Property Management Company

2. How to Create an Account:
- Create an Organization Account
- Create an Individual Account – Personal Certificate Holders
- Create a Third Party Account

3. Instructions on BPV Design Registration application:
- BPV Design Registration Submissions

4. FAQs on the TSSA Client Portal
 
For further assistance, please email customerservices@tssa.org or call the Customer Contact Centre at 1-877-682-8772.

TSSA Transforms Customer Experience with Launch of New Client Portal

Industry: All Industries

Category: TSSA News

Apr 29, 2024

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The Technical Standards and Safety Authority (TSSA) is ushering in a new era of convenience and efficiency for its regulated clients with the official launch of the TSSA Client Portal. The innovative platform, unveiled today, consolidates TSSA’s online services into a user-friendly interface, streamlining processes and enhancing accessibility.

The TSSA Client Portal provides access to the highest-volume applications and offers a suite of self-serve capabilities empowering regulated clients to conduct a range of online transactions directly and update their business information as needed.

“At TSSA, we are committed to leveraging technology to provide our regulated clients with convenient and efficient solutions,” says TSSA President and CEO Bonnie Rose. “The launch of the Client Portal represents a significant milestone in our ongoing efforts to modernize our systems and make it easier for our clients to do business with us so that they can focus on what matters most – managing safety.”

Key features of the Client Portal include automated functions that remove manual processing where possible to speed up servicing time and improve overall efficiency. Additionally, Client-portal applications provide clearer instructions on the information that TSSA requires to provide the service, which ensures a more seamless experience from start to finish. Watch the video about the Client Portal. 

Portal Functionalities 

Regulated clients can use the TSSA Client Portal to do the following: 

  • Create and update accounts
  • Submit an exam request
  • View exam results
  • View issued orders
  • Submit and pay for applications
  • View inspection reports and permits, licences or certificates
  • Pay a TSSA invoice (account setup not required)   

Furthermore, the Client Portal offers direct access to the online submission of TSSA’s highest-volume applications with the ability to submit supplementary documentation where required. 

To get started with the TSSA Client Portal, all customers are required to sign up as new users. 

  • Existing clients must link to their existing TSSA account (Existing users should not create a new account).
  • New clients need to create a new account.

Step-by-step instructions can be found on the Training web page. Additionally, organizations are reminded that unique email addresses are required for each user – access to the Portal is not permitted for users sharing a single email address. 

For assistance or inquiries regarding the Client Portal, customers can contact TSSA’s Customer Contact Centre at 1-877-682-8772 or refer to the self-help resources on TSSA’s website

Connecting the Boilers & Pressure Vessels Certificate of Inspection (BPV COI) Portals to the New TSSA Client Portal

Industry: Boilers and Pressure Vessels

Category: TSSA News

Apr 19, 2024

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Single sign-on provides ease of access to BPV COI Owners or Insurers Portals and the TSSA Client Portal

The Technical Standards and Safety Authority (TSSA) is launching the new TSSA Client Portal later this month which will make it easier for regulated industry customers to perform online transactions. The Boilers & Pressure Vessels Certificate of Inspection (BPV COI) Portals for Owners and Insurers will be connected to the new TSSA Client Portal.
 
This means that BPV COI customers will be able to access the BPV COI Portals for Owners or Insurers via the Client Portal with a single sign-on instead of having separate passwords for each portal.
 
To enable access, starting on April 8, 2024, existing users of the BPV COI Portals for Owners and Insurers will need to sign up as a new TSSA Client Portal contact to access the BPV COI Portals. This is a necessary step to introduce an enhanced and secure login process that will require multi-factor authentication.
 
There are no other changes to the BPV COI Owner and Insurer Portals.
 
See step-by-step instructions on how to sign into the BPV COI Portals.  
  
For further assistance, please send an email to customerservices@tssa.org or call the Customer Contact Centre at 1-877-682-8772.

About TSSA 
Throughout Ontario, the Technical Standards and Safety Authority (TSSA) enforces provincial safety regulations and enhances public safety. TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services includes public education, certification, licensing and registration, engineering design review, inspections, investigations, safety management consultation, compliance support, enforcement and prosecution activities. 

Safety Dispatch E-Newsletter, March/April 2024

Industry: All Industries

Category: TSSA News

Apr 23, 2024

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Check out the latest updates in the March/April 2024 issue of the Safety Dispatch e-newsletter, your source of safety news and initiatives across TSSA’s regulated sectors. Keep your fingers on the pulse of safety developments. 

Highlights of this issue include: 

- Nominations Open for TSSA's 2024 Safety Awards

- TSSA Garners Safety Excellence Recognition for Third Straight Year

- Unveiling Soon…The New TSSA Client Portal

- Mark Your Calendar: Virtual Training for the Inflatable Industry

- Prevent Elevator Doors from Closing on Passengers

- 60-Day Public Review of CSA B149.1:25 Natural Gas & Propane Installation Draft Code

-Seeking Your Feedback: Compressed Gas Code Adoption Document (CAD) 2024 

- Fraud Prevention Month: Combatting Trunk Slammers 

- Report Regulated Boilers & Pressure Vessels Used for Agricultural Purposes